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Last summer, while working in the US with the Work and Travel program, I sent my shift change request to my manager via Slack: “Can I start my shift a little later tomorrow due to a personal situation?” Although the message seemed polite and explanatory to me, the short and distant “Noted” response I received bothered me. When we spoke face to face the next day, my manager said that the message was perceived as an order, not a request. At that moment, I deeply understood McLuhan’s words, “The medium is the message,” because if the same message were delivered face to face or on a different platform like email, my tone and intention would have been much clearer. A similar situation occurred during a misunderstanding I experienced on Instagram: The sentence I shared, “It’s been a crazy trip,” was a nostalgic and humorous farewell, but some of my friends thought I was sending a depressing message. However, the same content could have made a much more accurate impression if it were supported by an emoji. These examples show that the medium in which the message is delivered has just as much, if not more, impact on the meaning. I used artificial intelligence to help me create this article. I gave ChatGPT commands like, “Give me an example of how the medium changes the message” and “Prepare an example of a message that was misunderstood in Slack.” I also asked guiding questions like, “How do I connect McLuhan’s idea of ‘The medium is the message’ to a personal experience?” The AI helped me with the flow of thought and structure, especially guiding me on how to connect examples and begin my introduction. But the experiences were all my own; I created the emotional tone, language, and narrative. I used the AI as inspiration and organizer, but the personal depth and narrative style of the article remained unique to me.
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